EOS Inspector Support

The no-nonsense shutter actuations count reader

What Canon EOS cameras are supported?
Supported cameras.
Professional Semi-professional Beginner
1D Mark IV 40D 100D / Rebel SL1 / Kiss X7
1D X 50D 450D / Rebel XSi / Kiss X2
5D Mark II 60D 500D / Rebel T1i / Kiss X3
5D Mark III 70D 550D / Rebel T2i / Kiss X4
6D 600D / Rebel T3i / Kiss X5
7D 650D / Rebel T4i / Kiss X6i
700D / Rebel T5i / Kiss X7i
1100D / Rebel T3 / Kiss X50
β-warning: we are still figuring out if this compatibility table is correct.
 
What Canon EOS cameras are unsupported and never be?
There are technical limitations that prevent us from supporting some cameras. The 1-series 1D mark III and 1Ds mark III, all pre-DIGIC III cameras (5D mark I, 10D, 20D, 30D, 300D, 350D, 400D) and also EOS M are unsupported, sorry!
I have a 5D mark III camera and serial number property is not displayed correctly…
There is a known bug in a camera’s firmware prior to v1.2.1. Please update to the latest firmware available, it will fix the issue.
Does using LiveView affect the shutter count reported?
Taking pictures while in LiveView increments the shutter count. Entering and exiting live view mode does not.
Does shutter count property includes mirror actuations caused by video recording?
The app only displays shutter count for still photos. Movements of mirror caused by video recording are not included in the displayed value.
Ok, Canon is nice, but I still prefer Nikon/Pentax/Whatever…
There is no plans to support anything except Canon EOS-line cameras, sorry!
I definitely have a supported camera, and thus have a problem.
Sorry for the poor experience with EOS Inspector! Please follow these steps to resolve the issue:
  • Make sure you quit all applications that might hijack a connection to your camera (this include, but not limited to Canon EOS Utility, OS X Image Capture, Apple Aperture and iPhoto and also Adobe Lightroom).
  • If your camera has a built-in WiFi module (6D and 70D) please turn if off, because it may block the USB connection.
  • Make sure your USB cable is OK. Sounds silly, but you be surprised how often this causes problems.
  • Power-cycle your camera and relaunch the application.
Canon says EOS cameras can take something about 100,000 to 150,000 (depending on the model: beginner or professional) shots. Does it mean I have to replace a camera or service a shutter on XX0,001 shot?
Luckily, no! Depending on the concrete camera model you can successfully fire up to twice as much shots as advertised. The good guy on the Internet collected precious statistics — check it out.
Ok, last question: Canon or Nikon?
Canon, definetely Canon. 👹
I have another question that isn't covered here…
Drop a line at k.pavlikhin@gmail.com and we will do the best we can.