- What Canon EOS cameras are supported?
β-warning: we are still figuring out if this compatibility table is correct.
|1D Mark IV ||40D ||100D / Rebel SL1 / Kiss X7
|1D X ||50D ||450D / Rebel XSi / Kiss X2
|5D Mark II ||60D ||500D / Rebel T1i / Kiss X3
|5D Mark III ||70D ||550D / Rebel T2i / Kiss X4
|6D || ||600D / Rebel T3i / Kiss X5
|7D || ||650D / Rebel T4i / Kiss X6i
| || ||700D / Rebel T5i / Kiss X7i
| || ||1100D / Rebel T3 / Kiss X50
- What Canon EOS cameras are unsupported and never be?
- There are technical limitations that prevent us from supporting some cameras. The 1-series 1D mark III and 1Ds mark III, all pre-DIGIC III cameras (5D mark I, 10D, 20D, 30D, 300D, 350D, 400D) and also EOS M are unsupported, sorry!
- I have a 5D mark III camera and serial number property is not displayed correctly…
- There is a known bug in a camera’s firmware prior to v1.2.1. Please update to the latest firmware available, it will fix the issue.
- Does using LiveView affect the shutter count reported?
- Taking pictures while in LiveView increments the shutter count. Entering and exiting live view mode does not.
- Does shutter count property includes mirror actuations caused by video recording?
- The app only displays shutter count for still photos. Movements of mirror caused by video recording are not included in the displayed value.
- Ok, Canon is nice, but I still prefer Nikon/Pentax/Whatever…
- There is no plans to support anything except Canon EOS-line cameras, sorry!
- I definitely have a supported camera, and thus have a problem.
- Sorry for the poor experience with EOS Inspector! Please follow these steps to resolve the issue:
- Make sure you quit all applications that might hijack a connection to your camera (this include, but not limited to Canon EOS Utility, OS X Image Capture, Apple Aperture and iPhoto and also Adobe Lightroom).
- If your camera has a built-in WiFi module (6D and 70D) please turn if off, because it may block the USB connection.
- Make sure your USB cable is OK. Sounds silly, but you be surprised how often this causes problems.
- Power-cycle your camera and relaunch the application.
- Canon says EOS cameras can take something about 100,000 to 150,000 (depending on the model: beginner or professional) shots. Does it mean I have to replace a camera or service a shutter on XX0,001 shot?
- Luckily, no! Depending on the concrete camera model you can successfully fire up to twice as much shots as advertised. The good guy on the Internet collected precious statistics — check it out.
- Ok, last question: Canon or Nikon?
- Canon, definetely Canon. 👹
- I have another question that isn't covered here…
- Drop a line at email@example.com and we will do the best we can.